In Cisco Unified Communications Manager and Cisco Unified Communications Manager Express, each device—such as an IP phone—is defined as a separate endpoint. Each physical IP phone has a number of lines available, depending on the phone type, which may be configured with a directory number. This course focuses on endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express. Topics will cover the characteristics of endpoints, the necessary parameters to add an IP phone and directory number in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express. It will explain the differences between end users and application users and how to implement end users in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express. It will also discuss the corporate directory content that is generated by manual end-user configuration or Lightweight Directory Access Protocol (LDAP) synchronization.

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